The primary responsibilities of this position are to take in-bound calls from customers wishing to place orders for medical supplies. Additional responsibilities may include account maintenance, the preparation of bids and quotes, and other related duties as assigned. This is an excellent opportunity to join a growing company that prides itself on customer service in a fun and friendly environment.
To qualify, candidates must possess the following:
- A minimum of one year of related experience, in a customer service or call center environment.
- Interpersonal skills sufficient to develop and maintain cooperative working relationships with both customers and fellow associates, along with the willingness to be a team player.
- Analytical skills sufficient to identify and resolve customer problems.
- Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive image.
- Verbal communication skills sufficient to present information and solutions in a professional manner.
- Ability to proficiently use a windows based system and to accurately input data.
Location: Richland, MS
Although not required, candidates with medical supply background, or bi-lingual ability are preferred.